Terms of Use

1. Overview of Services

Cofferral is a virtual networking platform that enables users to engage in career-focused conversations through scheduled video calls ("Coffee Chats"). Users may participate as:

• Seekers: Seekers: Individuals who book and participate in chats to gain insights.
• Sharers: Sharers: Individuals who offer professional advice or share experiences.

All communication occurs through the Cofferral Platform. Financial transactions such as payments, withdrawals, and donations are securely processed through third-party payment services designated by the Platform.

2. Eligibility and Account Responsibilities

• Cofferral is open to users of all ages. If you are under the age of majority in your jurisdiction, we recommend using the platform with the knowledge and support of a parent or guardian.
• Users are responsible for safeguarding their login credentials and for all activities conducted through their account.

3. Virtual Credits and Payments

This section explains the two types of virtual credits used on the Cofferral Platform and outlines how users can obtain and use them.

4. Booking, Cancellation, and No-Show Policy

All Coffee Chats must be confirmed by both parties before they are officially scheduled.

5. Referral Requests

• Sharers may choose to offer referrals at their own discretion. Referrals are not guaranteed and depend entirely on the Sharer's independent decision.
• The Platform provides a feature to request referrals, which becomes accessible after a meaningful interaction between users.
• Sharers are solely responsible for ensuring that any referral they provide complies with the policies or restrictions of their current or former employer.

6. Taxes and Earnings Reporting

Cofferral collects taxes where required by law, based on applicable laws and its registered tax jurisdictions. Sales tax is calculated automatically at checkout by our payment processor.

Users are solely responsible for understanding and fulfilling their own local tax obligations related to any income or usage of the Platform.

• Canadian Sharers: Required to submit a valid SIN if earnings exceed CAD $500 annually. T4A slips will be issued. Taxes are not withheld.
• Non-Canadian Sharers: Must self-report earnings. Cofferral does not issue tax forms, but may provide income summaries.

7. Data Protection and Privacy

We prioritize user privacy and security. Personal data, including identity verification documents and uploaded CVs, are stored securely and used only for the purpose of delivering services and complying with legal requirements. Sensitive data such as SINs (for Canadian users) are encrypted and handled with strict confidentiality.

8. Community Standards and Code of Conduct

Users must engage respectfully and professionally. Prohibited actions include:

• Harassment, discrimination, or abuse
• Misrepresentation of identity or intent
• Inappropriate content during chats or on profiles
• Dishonest or manipulative behavior

Violations may lead to warnings, account restrictions, or suspension.

9. Intellectual Property

All content, trademarks, and software related to the Platform are the property of Cofferral or its licensors. Users may not copy, distribute, or exploit any part of the Platform without explicit permission.

Users retain ownership of content they upload (e.g., CVs or profile information), but grant Cofferral a limited license to use it solely for service delivery.

10. Dispute Resolution

We encourage users to resolve any disputes or concerns through respectful communication and with the assistance of our support team.

If an issue cannot be resolved internally, these Terms shall be governed by the laws of the Province of Quebec, Canada, without regard to conflict of laws principles. Any legal action or proceeding arising under or related to the Platform shall be brought exclusively in the courts located in Montreal, Quebec, Canada.

By using the Platform, you consent to the personal jurisdiction and venue of these courts.

11. Account Freezing and Suspension

Cofferral may temporarily freeze or permanently suspend accounts under the following circumstances:

• Repeated no-shows or unprofessional conduct
• Suspected fraud, identity misrepresentation, or abuse of platform features
• Failure to provide required tax documentation (e.g., SIN)
• Violation of community standards or these Terms

Users will be notified of any enforcement actions taken and may appeal such decisions through our support channel. Account access may be restored once the issue is resolved and required documentation is provided.

12. Modifications and Termination

We may update these Terms from time to time. Any material changes will be communicated through the Platform. Continued use after such updates constitutes acceptance of the revised Terms.

Users may terminate their account by contacting support. Cofferral may suspend or terminate accounts in cases of misuse, fraud, or violations of these Terms.

13. Disclaimer of Warranties

The Platform is provided "as is" and "as available," without warranties of any kind, express or implied. Cofferral does not guarantee uninterrupted access, reliability of services, or any specific outcome resulting from the use of the Platform.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Cofferral shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Platform.

15. Support and Contact

For assistance, technical issues, or questions regarding these Terms, please contact us at info@cofferral.com.

16. Entire Agreement

These Terms constitute the entire agreement between you and Cofferral regarding use of the Platform and supersede any prior agreements or understandings, whether oral or written.