Frequently Asked Questions (FAQ)
11th August 2025
Key Definitions
| Term | Definition |
|---|---|
| Seeker | A user who books virtual coffee chats to gain professional insight |
| Sharer | A collaborator who assists in delivering Cofferral's structured services |
| Coffee Bean | The virtual credit used by Seekers to confirm chat bookings |
| Coffee Cup | A reward unit issued by the Platform to Sharers for confirmed participation |
All services are provided by the Cofferral Platform, with Sharers serving in a support role. Cofferral assumes full responsibility for service quality and user experience. If you encounter an issue, please contact support directly.